"
Hi Brad, like to inform you that your service is tremendous. I've dealt with plenty
of companies who don't give this kind of respect to their clients. Your staff are friendly and make you feel comfortable and appreciated.
All the best, "
James C.
"
I couldn't believe how easy and cheap it was to setup my 1300 numbers for both my fax and phone. For a few dollars,
I was able to have a closely-matching phone & fax number, and it was all done in a matter of hours. Honestly -
what more could you ask for?! I've since recommended them to my other associates around the country. DowRoyle's
solutions means that no business should be without a 1300 or 1800 number, no matter how big or small it may be:
it's a no-brainer decision. "
Glen P.
"After waiting 3 weeks for one of the biggest telephone companies to give me a 1300# and multiple follow up calls to find out when they would deliver only to be told more promises.
In sheer frustration I contacted Neil at Dow Royle Telco. There were no call centres; no waiting & I had a 1300# up
and ringing the very next day. Neil rang me to see if every thing was in order and made it known to me that he was
there if I had any problems. Thanks Neil for your personalised service and the affordability of a top product."
Steven B., Qld.
"I can sum the service up in 3 words: Prompt, courteous and efficient. I'm
blown away by the service of this company (if only all Aussie businesses
operated this way). This is how business should be done in the 21st century.
I'm so glad that Ed gave me this reference to Dowroyle because the alternatives
are not very palatable. I was looking for an 1800-service. I approached one
company (not Telstra) and they took more than a day to get back to me just with
their quotes. Not only that, their services were not well aligned to what I
wanted to do. As for Telstra, it's a joke. They want $90 + GST to connect you,
taking 3 days to do it. Then you’re locked into a 1-year service contract,
paying a tidy $27.50 monthly fee for the privilege.
None of this crap at
Dowroyle. When I heard that Dowroyle can connect you in 2 hours I sceptically
thought to myself "Yeah, we'll see". But 2 hours later my 1800-service was up
and running. I'm now looking to transfer
over my other business Telecom services to Dowroyle, as and when contract(s)
expire. My advice to other businesses looking for Telco services? Look no
further. The other players are all jokers. Just go straight to Dowroyle. Their
deals on 1300/1800 numbers are unbeatable and they’ve aligned themselves to
their customers’ wants, not the CEO or shareholders."
Kevin N., NSW.
"
Thank you for establishing my 1300 number so promptly and efficiently.
I had spoken to a number of service providers, even left messages for some to return my call –
I am still waiting to hear back from them! My paperwork for this service was submitted on a
public holiday, the account and phone number were active mid morning the following day.
It is rewarding to deal with businesses that can provide fast, efficient and friendly service.
Neil certainly has delivered.
Thank you for making my business communications so streamlined and easy to establish.
"
Craig B., Vic.
"
Dear DowRoyle Telecommunications, Thank you very much for processing my order for the 1300 number
(and so quickly!).
Thank you! "
Marianne C., Qld.
"Great service! Never seen such a fast turn around
from application to service availability."
Arthur B., NSW
"Let me start by saying thank you for
connecting my 1800 number so quickly. I am very impressed that in under 2 hours you have managed to process my
application and activate my number, perhaps you should teach the other telcos a lesson or two
(Optus wanted 10 days to setup a 1800 number)."
Eden B., Qld.
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