Products And
Services Index

1. 1300 Number FAQs
2. 1300 Number List
3. 1800 Number FAQs
4. 1800 Number List
5. Toll Free Numbers
6. Inbound Numbers
7. 1300/1800 Routing
8. Virtual Office
9. Voice 2 Email
10. Fax 2 Email

 

1300 NumbersCustomer Login - Important Information

 

Small Business Customers - TBILL Network

 

Download Your Invoices 24/7

You can access your account, view and download you current Electronic Bill (Invoice), printout past Bills and view unbilled calls for the current month. We do not issue, post or handle paper Bills in accordance with our Terms & Conditions.

 

Invoices are prepared at least once a month. Each Invoice is created in Acrobat Reader PDF format and uploaded to our online account platform on or around the second business day the month after closure of the previous months's Billing Period. Please note: the presentation of an Electronic Invoice may be adversely affected by email spam filters, equipment or conditions beyond our control.

 

Accessing Our Online Accounts Portal

To access your invoices, you will need your Customer ID and login password which we have previously emailed to you.

 

Invoice Delivered by Email

Current legislation does not require us to deliver invoices by email but by way of an online 24/7 portal access.

 

However, we will continue to deliver your invoice by email provided your email box accepts delivery of our emailed invoice. If we receive an "undeliverable" or "bounce" email response from your email box (address), we will no longer deliver you an invoice by email. It is your obligation to ensure you have supplied us with your most current primary email address and backup email address.

 

10 digit Customer ID Login

If your Customer ID is 10 digits long please go to 10 digit Customer Login

 

If you are not sure of you Customer ID, please refer to your most recent invoice.

 

10 digit Customer Change Diversion Number (Answer Point Destination)

If your Customer ID is 10 digits long you can change your 1300 number or 1800 number diversion number (Answer Point Destination) online. For for information visit 10 digit Customer Help Desk

 


Corporate Clients - Corporate Network

 

Download Your Invoices 24/7

You can access your account, view and download you current Electronic Bill (Invoice), printout past Bills and view unbilled calls for the current month. We do not issue, post or handle paper Bills in accordance with our Terms & Conditions.

 

Invoices are prepared at least once a month. Each Invoice is created in Acrobat Reader PDF format and uploaded to our online account platform on or around the second business day the month after closure of the previous months's Billing Period. Please note: the presentation of an Electronic Invoice may be adversely affected by email spam filters, equipment or conditions beyond our control.

 

Accessing Our Online Accounts Portal

To access your invoices, you will need your Customer ID and login password which we have previously emailed to you.

 

Invoice Delivered by Email

Current legislation does not require us to deliver invoices by email but by way of an online 24/7 portal access.

 

However, we will continue to deliver your invoice by email provided your email box accepts delivery of our emailed invoice. If we receive an "undeliverable" or "bounce" email response from your email box (address), we will no longer deliver you an invoice by email. It is your obligation to ensure you have supplied us with your most current primary email address and backup email address.

 

5 digit Customer ID Login

If your Customer ID is 5 digits long please go to 5 digit Customer Login

 

If you are not sure of you Customer ID, please refer to your most recent invoice.

 

5 digit Customer Change Diversion Number (Answer Point Destination)

 

1300 Number: If your Customer ID is 5 digits long you can change your 1300 number diversion number (Answer Point Destination) by completing the form at Change 1300 Number Diversion

 

1800 Number: If your Customer ID is 5 digits long you can change your 1800 number diversion number (Answer Point Destination) by completing the form at Change 1800 Number Diversion

 

Login linksTBILL Customer Links



Login linksCorporate Client Links